Last updated June 1st 2025
What We Collect: We collect only what’s required to execute services you explicitly request. This may include:
- Contact Essentials: Your name, email, phone number.
- Location: Physical address for on-site services.
- Service Specifics: Device information, network configurations, software details, login credentials (when explicitly provided by you for service purposes), backup files, and any data identified in breach checks. (Data is destroyed, not stored long term, upon completion.)
- Communications: Records of your interactions with us for support and quality.
- Website Usage: Basic visit data to improve our site, with no behavioral tracking and no hidden cookies.
How We Use It: Your data serves one purpose: enabling us to deliver the digital peace you seek. We use it solely to perform the tech support, cybersecurity, and related services you request, communicate with you, and process payments.
Sharing: We do not sell, share, lease, or barter client data—ever. We only share information in the extremely limited circumstances vital to fulfilling your requested service or if required by law:
- Trusted Partners: With secure third-party processors for essential functions like payment processing or scheduling, or specific cloud backup solutions you choose.
- Your Express Direction: When you explicitly instruct us to share it for a specific purpose (e.g., with a vendor for troubleshooting).
- Legal Mandate: When strictly required by law or valid legal process.
For Internal Analysis & Improvement (using AI): We may process certain service-related or communication data (which may be anonymized or aggregated where appropriate) using artificial intelligence tools in compliance with applicable laws and internal confidentiality standards. This is done strictly for internal purposes, such as to improve the efficiency of our service delivery, enhance our internal analysis, or to generate initial drafts for internal review (e.g., policy documents for your lawyer, or communications to clients). No client data is shared with AI for the purpose of training publicly available models, and the AI itself is not a data controller of your information.
Our Digital Fortress: Your data is guarded. We employ reasonable administrative, technical, and physical safeguards—including encryption, robust authentication, and controlled access—to ensure its integrity and privacy.
Your Data, Your Control: Your data belongs to you. As residents of New York or New Jersey, you hold powerful rights under laws like the NY SHIELD Act and the NJDPA. These rights empower you to:
- Access: Know what data we hold about you.
- Correct: Request updates to your information.
- Delete: Ask for your data to be removed, where legally permissible.
- Port: Request your data in a usable format.
- To exercise these rights, simply connect with us using the details at the bottom of the page.
If you reside in a jurisdiction with additional privacy rights (e.g., California, EU), we honor those protections as applicable.
Return to Silence: We retain your data only for the period necessary to deliver your requested services and to meet our legal obligations. Once its mission is complete, your data is securely destroyed.
Breach Notification: Our Unwavering Promise: In the rare event of a data breach impacting your private information, we are committed to prompt, transparent notification in accordance with applicable laws, including the NY SHIELD Act and NJDPA.
Evolving Protection: This policy may evolve to reflect changes in law or our practices. Any significant updates will be posted here.
Connect With Us: For any questions or concerns regarding your privacy, we’re here to listen.
FortYouCyber & Tech Solutions
+1 (732)-658-2039